Answered, Where Can I Cash a Money Order? We’ve provided the relevant phone number or web form for each company to help you begin this process. My grandmother sent me money through western union in 2009. Unfortunately, I was not able to find any accounts of customers being refunded after getting a newspaper involved or sending MoneyGram a police report. Our content does not substitute a professional consultation. I’m in Chicago suburbs of IL and posted some of my jewelry on Craigslist. I bought this money order from Walmart and sent it to someone. I’m sorry to hear about the frustration you’ve had with Western Union! However, it may be worth a try to continue working on MoneyGram for a refund — particularly since the purchaser in the photocopy was not your own name, meaning that the money order was altered after you purchased it. Will MoneyGram still refund me?? The best bet is to speak directly to a Western Union representative who can provide you with options in your particular situation. I’m sorry that I can’t give you more concrete advice, except to say that it couldn’t hurt to try going after a refund with the police report — but brace for plenty of frustration if you do decide to go that route. I do not have original receipt. through the Customer Care page of the WU website here. Depending on the issuer of the money order (MoneyGram, Western Union, etc. I hope this helps, and please let me know if I can answer any further questions! Otherwise, you can request a refund through Western Union. Approved refunds that were requested at the Post Office will be refunded in cash, check, or money order. Buenos días Karen, A Vietnamese woman who barely speaks English from Church Falls, VA called me a few days ago and wants to buy 2 pair of my diamond earrings. What can I do to get a refund? Great resources. Walmart issues MoneyGram money orders; you will need to follow the instructions listed above for lost, damaged, or stolen MoneyGram money orders and submit a claim. If you’re not able to find somewhere to cash it with the mismatching name, unfortunately, you may have to wait until you have a new form of identification that matches the name on the money order. Turns out the address I sent it to was the wrong address. If you don't have a bank account, many banks such as Chase, Wells Fargo and Bank of America will cash a money order for a fee. I called to track it and it said it hasn’t been cashed. The customer rep at western union was no help. It’s worth contacting the location where you purchased the money order to see if the agents there would be willing to print a new one with the correct fuel company as the payee. My tenant purchased it from the grocery store. Good luck! I have no receipt now. Get Your credit scores & reports from all 3 bureaus, Instantly! For MoneyGram, claims are typically processed within 15 days of receipt, with up to an additional five days for mailing. Answered, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Can Anyone Cash a Money Order? Do I just sign the purchaser line also? You should be able to write “not used for intended purpose” and endorse the back of the money order, then deposit it into your bank account. But if I were in your place, to be on the safe side, I would likely decline the money order purchase and hold out for a buyer who can pay through a more conventional method. If so, as long as the money order you have now is filled out accurately, the payee shouldn’t have any problem cashing it. I was told I would receive a refund in the mail. You have to request a refund through MoneyGram on this one. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Is this correct that Western Union won’t clear their own M.O.’s as any other checks that normally do in a week? The description herein is a summary and intended for informational purposes only and does not include all terms, conditions, and exclusions of the policies described. Typically, once a money order has been cashed, the issuer will not replace or refund the purchase value. If the money order has been cashed, you will be provided with a copy of the back of the money order showing who endorsed/cashed it. 7-11 is where she purchased it, yet none I called will cash them, even though they sell them. The process varies by the issuer but usually involves either visiting the issuing location or filing a claim by mail, email, or fax. Use this form if you still have the receipt, or this form if you do not. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Are Money Orders Safe? contacting Western Union customer service here. If you can’t get the money order reprinted with the correct company name on it, you can instead write “Not used for purpose intended” on the endorsement line and add your signature, then deposit the money order at your bank. There’s an undisclosed retention time period, after which WU does not keep personal transaction information. Ive paid fees for photo copies and they asking for more fee if I still want to track down who endorsed the money order.. the agent said it’s gonna take 3 to 6 months for the whole process…I need some advice thanks. Unfortunately, refund tracking is typically not available online. Answered, Can I Deposit a Money Order Into My Bank Account? Depositing the money order in a bank does still leave the possibility that the bank could discover the money order was counterfeit, at which point the funds would be removed from your account (much like a bank can reject a check if it’s discovered that there’s a problem with the deposit, even if the check is initially accepted). At These 12 Places…, CVS Money Order FAQ: Does It Sell/Cash Them? Since you have the receipt and the money order, you shouldn’t have any trouble receiving a refund. I called WU and can’t even get a definitive answer on clearing it or how long. Once a money order has been cashed, you can no longer request a refund. You can reach Western Union customer service at 1-800-999-9660 or by visiting the Customer Care page on the Western Union website. Want can I do. Note that every money order issuer has their own refund and replacement procedures you’ll need to follow and you’ll likely incur service fees. *These documents could include the original store cash register receipt, copies of other money orders or their receipts purchased at the same time. Take the form to be notarized. Visit Money Orders to learn more about money order guidelines and tips. I payed the $25.00 fee per money order as there were 2 in total for $1050.00 only to be told by Money Gram that there would not be a refund. Best of luck getting this resolved! If you filled the money order out but no longer plan to give it to the recipient, do not cross out their name and write your own; this will make the money order ineligible for cashing. Any further questions resolution varies depending on the MoneyGram FAQs page Chicago suburbs of IL posted... Your orders check by mail in September of last year and how to refund a money order a hour of the form of claim... 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